I was asked to comment on Chad Sakac’s post about not trusting people who *go negative*. Basically Chad is telling us not to trust anyone that says negative stuff about a technology. Frankly I think that notion is dangerous and absurd!
NOTE: I’ve no beef with EMC, XtremIO here. I just think what Chad is suggesting is dangerous!
Sure….. none of us like a vendor, or a friend for that matter, who is constantly negative. But since when were we not to believe anyone who has anything negative say about something? As if saying something negative means you shouldn’t be believed. Dare I say such a tactic is practiced by many religions of the world – and we have a name for that “brainwashing“. “Don’t believe anything bad any says…. they’re evil and have evil agenda…”. Okaaaaaaay, walk away quickly!
Sounds scary to me!
It’s vital to know the negatives
Question: Since when did any of us ever make a major decision without an honest evaluation – of the good and bad?
Answer: Hopefully never!
I’m about to move house. Do you think I’ll be asking the structural surveyor to only report on the positives? Do you think I’ll ask the drain surveyor to only tell me about the drains that work? Do you think I’ll base my entire purchasing decision on the positive marketing of the agent selling the house (whose job it is to sell the house for the maximum price)? What a laugh!
I’d be nuts to do that! I’ll have an honest assessment of the property thanks! Warts and all! To suggest I’d do otherwise is nothing short of wreckless.
So why would it be any different buying a technology solution? It wouldn’t!
Are You Trying to Hide Something?
I always tend to think that those who want to cover up or discredit *the negatives* are the ones that have something to hide. It’s just an opinion, but I think it’s one that’s served me well so far in life.
I’m not having a dig at EMC here, I’m talking generally – all vendors, all technologies, probably all aspects of life. In fact……. go back to my house purchase analogy…. The sellers who don’t want you to look at the negative reports are probably the ones that have something to hide/fear – blocked drains, subsidence, lack of insulation etc…
A Healthy Balanced Opinion
Let’s face it, assessing the positives and the negatives are vital in forming a healthy and balanced opinion. I challenge anyone to disagree with that.
What? Are we supposed to just read the positive reports and ignore anything else? As if!
As a purchasing customer, I would always analyse everything – positive and negative. And what I’d come out with was a healthy, balanced, well-informed opinion.
What kind of a fool would I look like if I put a recommendation together and my CIO came and asked why a certain negative aspect of a product wasn’t considered or factored into the decision? Would I be expected to tell him/her that I was only considering the positives? What a laugh! Clearly not.
The Morale of the Story…
Let’s face it…… not always….. but too-often…… there are lies, damned lies, and anything a vendor says about itself. Sad, but known to be true!
So the morale of the story…….? Leave no stone unturned!
If you do leave stones unturned…. I guarantee there’ll be a venomous snake under there that’ll bite you and you’ll only have yourself to blame.
Don;t way you weren’t warned! Suggesting you shouldn’t read alternative opinions is dangerous and wreckless. And I honestly don’t think vendors should be advocating such a practice!
Thoughts and comments welcome – please declare any vendor affiliations.